Mon-Fri: from 9 a.m. to 7 p.m.
Sat: from 9 a.m. to 6 p.m.
Sun: day off
Mon-Fri: from 9 a.m. to 6 p.m.
Lunch: from 13.00 to 14.00
Sat: from 9.00 to 15.00
Sun: day off
Mon-Thu: from 9 a.m. to 6 p.m.
Lunch: from 13.00 to 14.00
Mon: from 9 a.m. to 5 p.m.
Sat-Sun: day off
Mon-Fri: from 9 a.m. to 7 p.m.
Sat: from 9 a.m. to 6 p.m.
Sun: day off
Mon-Fri: from 9 a.m. to 6 p.m.
Lunch: from 13.00 to 14.00
Sat: from 9.00 to 15.00
Sun: day off
Mon-Thu: from 9 a.m. to 6 p.m.
Lunch: from 13.00 to 14.00
Mon: from 9 a.m. to 5 p.m.
Sat-Sun: day off
We present to your attention a personal assistant – Telegram bot!
Using the bot, you can perform the following actions without entering the Personal Account and without calling the technical support service:
– see the balance of funds in your personal account
– see the list of ordered services and their cost
– order the service “Credit” if necessary
– see a hint about the methods of replenishing the account and the account number for replenishment in the terminals
– view the list of technical support phone numbers
– a quick transition to our website, a “store” of equipment for the home network
– send a request for a call back to customer support
In order to use the capabilities of the bot, you need:
1. Make sure that the Telegram application is installed on your smartphone, and if not, install it and activate the account
2. Go to your Personal Account, make sure that the specified mobile phone number is relevant, and matches the number of your device on which the Telegram application is installed
3. Click on the “Telegram bot” button on the main page